Bookedswift Terminals Return Policy
At Bookedswift, we strive to ensure that you are completely satisfied with your purchase of our POS terminals. If you are not entirely happy with your purchase, we are here to help. Please review our return policy below:
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Return Eligibility
Time Frame: You have 30 days from the date of purchase to return your POS terminal.
Condition: The POS terminal must be in its original condition, unused, and in its original packaging with all accessories, manuals, and components included.
Proof of Purchase: A valid receipt or proof of purchase is required for all returns.
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Non-Returnable Items
POS terminals that have been used or damaged after delivery.
Items marked as final sale or clearance.
Software or digital downloads.
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Return Process
Contact Us: Before returning the item, please contact our customer support team on our Contact page to initiate the return process and obtain a Return Merchandise Authorization (RMA) number.
Packaging: Ensure the POS terminal is securely packaged in its original packaging to prevent damage during shipping.
Shipping: You are responsible for the shipping costs associated with returning the item. Shipping costs are non-refundable.
Return Address: Ship the item to the address on our Contact page
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Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
Approved Refunds: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
Partial Refunds: Partial refunds may be granted for items that are returned after the 30-day return period or are not in their original condition, at our discretion.
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